Terms & Conditions

Effective Date: 1 February 2025

Welcome to Jolchhap Craft (“we,” “our,” “us”). These Terms and Conditions govern your use of our website https://jolchhapcraft.com/ (the “Website”). By accessing and using our Website, you agree to comply with these terms. If you do not agree, please refrain from using our services.

1. General Terms

You must be at least 18 years old to use our services.
By placing an order, you agree to provide accurate and complete information.
We reserve the right to modify these Terms & Conditions at any time without prior notice.

2. Products & Orders

All product descriptions, pricing, and availability are subject to change without notice.
We reserve the right to refuse or cancel any order for any reason, including but not limited to errors in product details or stock limitations.
Order confirmation does not guarantee product availability; we will notify you in case of cancellation or modification.

3. Pricing & Payments

Prices listed on our Website are in Bangladeshi Taka (BDT) and include applicable taxes unless stated otherwise.
We accept payments through our secure third-party payment providers.
We are not responsible for any additional fees charged by your bank or payment provider.

4. Shipping & Delivery

We strive to deliver orders within the estimated timeframe; however, delays may occur due to unforeseen circumstances.
Shipping costs, if applicable, will be displayed at checkout.
Customers are responsible for providing an accurate delivery address; we are not liable for misdeliveries due to incorrect information.

5. Returns & Refunds

We accept returns and exchanges under certain conditions. Please refer to our Return Policy for details.
Refunds will be processed within [X] business days of receiving the returned product.
Items must be returned unused, in original packaging, and with proof of purchase.

6. User Responsibilities

You agree not to use our Website for fraudulent, illegal, or abusive activities.
You must not attempt to disrupt or compromise the security of our Website.

7. Intellectual Property

All content, including images, text, logos, and graphics, is the property of Jolchhap Craft and is protected under copyright laws.
You may not reproduce, distribute, or modify any content without prior written consent.

8. Limitation of Liability

We are not responsible for any indirect, incidental, or consequential damages resulting from your use of our Website.
Our liability is limited to the amount you paid for the product or service in question.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their content or policies and encourage you to review their terms.

10. Governing Law

These Terms & Conditions are governed by the laws of Bangladesh. Any disputes will be resolved in the courts of Bangladesh.

11. Contact Us

For any inquiries or concerns regarding these Terms & Conditions, please contact us:

Jolchhap Craft
📍 Address: Shewrapara, Mirpur, Dhaka
📞 Phone & WhatsApp: +880 1624-215653
📧 Email: admin@jolchhapcraft.com

✅ By using our Website, you acknowledge and agree to these Terms & Conditions.